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Team Engagement Part 1

What is it and why is it so important?

To start, employee engagement is defined as the degree to which employees are committed to their employer, passionate about their work, and invested in the company’s success. Unlike job satisfaction, employee engagement isn’t transactional. Higher salaries don’t correlate with higher levels of employee engagement. Engaged employees are intrinsically motivated, meaning they care about their work, not just their paycheck.

Engaged employees also go the extra mile, using discretionary effort to do more than their job description requires. They possess an owner’s mentality: They are actively invested in the organization’s long-term success and believe their day-to-day responsibilities positively contribute to how the company achieves its goals.

Employee engagement also matters to your employees. For that reason alone it should matter to you. Prioritizing employee engagement communicates to your staff that they matter to you—not just their individual contributions.

Empathy and compassion are somewhat taboo in business, with an unfair stereotype that neither will get you anywhere. However, those are the very cornerstones of successful employee engagement; if you want your employees to invest in—or at the very least, care about—your organization and what you believe in, you must do the same for them.

So, WHY is employee engagement so important?

1. Employee engagement reduces employee turnover​.
If your employees don’t care about their work or your goals, they’re not going to stick around. Actively disengaged employees are 12 times more likely to quit than their engaged colleagues.
What’s worse, employee turnover creates a ripple effect. Your top performers know their worth and can easily get another job; 53% are confident they’ll find a comparable position within six months. If your best people start to leave, the rest of your team will look around the office, wonder “What am I missing?” and pack their things.
2. Employee engagement boosts productivity.
If your employees enjoy their work and want to do well, they’ll work harder. However, engaging employees isn’t about just giving them work they enjoy but giving them a sense of purpose and fulfilling their passion. Employees want to work for a company with goals beyond profit margins and with people they like.
A major motivator and driver of employee engagement is understanding how individual roles contribute to business strategy and objectives. If employees feel like their work has meaning and they’re valued by an organization, they’ll be more inclined to work harder. This is to your benefit, as business units with engaged workforces outperform their competitors by up to 202%.
3. Employee engagement improves patient satisfaction​.
Organizations with engaged employees experience a10% increase in customer rankings and a 20% boost in sales. Why? Engaged employees believe in your company, value your product, and are passionate about the work they do. This translates into unparalleled customer service in which employees go above and beyond for the people they serve.
4. Employee engagement increases profitability.
It makes sense that companies with employees who work harder, serve customers better, and stick around for longer are more profitable than organizations with disengaged workforces. Consider the above three benefits: reducing turnover cuts down on the cost of hiring new employees; improved productivity means more business-driving products, ideas, and strategies are developed; and increased customer satisfaction leads to more sales. All of this drives profitability.

Check out next week’s Tip Tuesday for best practices to drive employee engagement!

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The Airway Integration Tour Is Coming!

The Final Airway Integration Tour Stop of 2021!

Denver is our final stop for our 2021 Airway Integration Tour. Don’t miss this final opportunity for live training for your team!

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