Tip Tuesday: Why Do A Huddle?

Patient Experience: Why Do A Huddle?

“The best teamwork comes from men who are working independently toward one goal in unison.”

James Cash Penney

Teamwork

The morning huddle fosters and strengthens teamwork.  It provides an opportunity for office staff to build mutual respect and camaraderie. It also creates team alignment on the goals that the entire office is working to achieve.

Increased Clarity

A morning huddle will reduce practice confusion around patient care. A good huddle makes work clear, emphasizes how each department can support the day’s goals and clarifies everyone’s roles and assignments. It also allows a practice team to plan for any changes to the workflow and to manage a crisis before it happens. A huddle can help reduce interruptions throughout the day as well as reducing duplication of work for your team.

Improved Communication

Every office is always striving to improve their communication with not only their patients but with each other. A morning huddles provides an opportunity to improve and encourage communication. Daily communication can speed problem-solving and provide transparency while it sets the tone for the day. It’s a key tool to improve and correct misinformation that can create problems with your patients and your staff.

Pro Tip: Create An Environment of Trust

The last benefit to share is – A huddle can help to create and environment of trust. A huddle can create a professional environment where the patients trust the team and say yes to treatment. Doing this consistent morning huddle allows your team to get to know, understand, and trust each other better. Huddles also build an emotional connection to the organization. When performed correctly, they build a strong sense of team and family level support for one another.